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* “Cold Calling for Chickens”
They’ll never say ‘never’ again.
Half-day seminar: Telephone 020 7486 4008 for details
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“It’s empowering. Just try it. You’ll see”.
‘The Times’ Magazine

“The more butterflies you have, the more likely you are to succeed”.
BBC Radio 4 “The Learning Curve”

‘Call reluctance’ is the main reason behind poor telephone technique. Even people who say they like cold calling actually hate it. Yet ‘doing it well’ is just about the most effective way of finding new paying customers. This successful seminar shows you the simple and highly effective techniques for getting through to the right people, getting the appointments and getting the business.
Once you have mastered the rules and techniques, it’s not so hard after all.

Learn the secrets of the 5% who get 85% of the available business. This seminar includes:

bullet ‘Cold Calling for Chickens’. Professional self-motivation. How to get yourself to pick up the telephone by getting rid of your nerves and reluctance in a completely revolutionary way.
bullet How to get through to the right person. How to change requests into commands using subliminal techniques.
bullet What persuades people to carry on talking to you. Learn the basic questioning and investigative techniques that keep them on the phone and keep you in total control. Use the validated S.P.A model and be perceived as a ‘trusted advisor’ rather than just another miserable cold caller.
bullet Prior preparation prevents pathetically poor performance. How to prepare to succeed on the phone. Using effective scripts and ‘Mind Maps’ and the ‘Commitment and Consistency’ model defined by Dr Robert Cialdini, and The ‘Talk and Grow Rich’ Power Script.
bullet The Terrible Contagion........and the instant way to banish the plague. How to anchor onto your best attitude regardless of how other people are acting around you.

Recent reviews

“Thoroughly enjoyed it - must get out of those bad habits I've developed. Thank you” Sally Cox-Mulvenney.
“Excellent! Informative, stimulating and very motivating. Can't wait to start applying it” Peter Fairchild.
“Really motivational and entertaining. Lots of information but not too overloading” Anne Emerson.
“Good stuff. Shows it doesn't take much to find new business. Just pick up the damn phone” P Marians.
“Excellent - great way to spend three hours” John Roberts.
“Very impressive. Inspiring” Anthony Cross.
“Punchy, informative and lively” Stephen Foley.
“Very instructional and entertaining. The first time I've been on a course and not needed matchsticks to keep my eyes open” Janet Atherton.
“Now I see there's nothing to fear. Excellent” John Shatwell.
“Fun and reassuring. Inspired confidence. Also very dramatic which was very funny” Danielle Wilson.
“The course has completely changed the way I think about making calls. Very relaxed atmosphere. Highly recommend it” Ian Buchanan.
“Hope nobody else was listening. I still want to be the best!” Nicky Pattinson.

Call now on 020 7486 4008 to book your tickets from £99 + VAT per person or less.

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* SpokenWord Ltd, Suite 6, Aldburgh House, Wigmore Street, London W1U 1BT    
Tel. No. (+44) 020 7486 4008      Fax No. (+44) 020 7289 0569    
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