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* Cold Calling
Finding new contacts and bringing in new business.
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“When can you call me again? How about never. Is never good for you?”
‘Call reluctance’ is the main reason behind poor telephone technique. Even people who say they like cold calling actually hate it. (Big surprise!) Yet ‘doing it well’ is just about the most effective way of finding new paying customers. Learn the secrets of the 5% who get 85% of the available business.

Workshop Outline:
This successful, interactive one-day workshop shows you the simple and highly effective techniques for getting through to the right people, getting the appointments and getting the business. Once you have mastered the rules and techniques, it‘s not so hard after all.

Workshop Format
‘Cold Calling for Chickens’
. Professional self-motivation. How to get yourself to pick up the telephone. How to get rid of your nerves and banish call-reluctance in a completely revolutionary way.
- How to get through to the right person. How to change your requests into commands using subliminal techniques.
- What persuades people to carry on talking to you. Learn the basic questioning techniques that make them listen and keep you in total control. Use the validated S.P.A model. Become thought of as a ‘trusted advisor’ rather than just another miserable cold caller.
- Prior preparation prevents pathetically poor performance. How to prepare to succeed on the phone. Using effective scripts and ‘Mind Maps’ and the ‘Commitment and Consistency’ model defined by Dr Robert Cialdini, and The ‘Talk and Grow Rich’ Power Script.
- The Terrible Contagion........and the instant way to banish the plague. How to anchor onto your best attitude regardless of how other people are acting and reacting around you.

Call +44 (0)20 3393 5207 to bring in new business and meet your goals.

 
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* SpokenWord Ltd
Tel. No: +44 (0)20 3393 5207     Email: enquiries@spokenwordltd.com
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